Shipping Policy

Important Note on Delivery

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If you have ordered two or more products, your items may arrive in separate deliveries. This can happen when products are dispatched from different fulfilment locations.

 

We appreciate your understanding and are committed to getting your orders to you as efficiently as possible.

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Estimated Delivery Time

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Our current estimated delivery time from our warehouse in China to the United Kingdom is 7–15 days.

Please note that delivery times are estimates and may vary depending on the courier, destination and circumstances outside our reasonable control.

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Delivery

 

We work with trusted delivery partners to ensure your order reaches you safely and efficiently.

Where available, tracking information will be provided once your order has been dispatched.

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If your order has exceeded the estimated delivery timeframe, or if you have any questions regarding your shipment, please contact our customer service team:

 

Email: tyelkids@gmail.com

 

Please include your order number when contacting us so that we can assist you as quickly as possible.

 

Thank you for choosing Tyel Kids.